Thank you!
More and more people practicing such a powerful and "extreme" activity means more troubles to face:
As some of you might have noticed, the Extremecarver model (as well as the DUAL) is quite a performance board. It is even grippier than the previous generations. This is excellent for extremecarving, but has proven also this season to cause a few accidents, causing injuries on the riders, as well as, in some cases, breakage of the boards. This was not the case with the first generation because the board was a bit less grippy in the nose, and also because the rider's level has improved much, taking them into more extreme riding! We have never seen so many people riding so low and carving EC style!
We want to tell you here again the following statement:
Extremecarving is a dangerous activity: it takes the board and the rider to the extreme capacity of physical laws: it means there is no room for mistakes and also no forgiveness in case something goes wrong, shall it be in the technique used by the rider, or on the slope surface (stones, holes, bumps, ice...). The boards are taken to the limit of strength in extremecarving turns, and when something goes wrong the fiberglass sandwich is not always able to resist the overload resulting in breakage.
It means we are asking everyone to:
- Do extremecarving turns only when you are good enough technically to do it: it means also you are good enough to absorb (with legs) the unknown (holes, ice balls, etc.) and not let the board absorb shocks it is not designed for.
- Do EC turns only when the snow is good for it (or take risks of injuries): stay on good snow, and avoid pure ice, melted zones or heavy snows for they put you at risk. Watch out the irregularities and the bumps that can be dangerous for the shoulders: simply do less inclined turns.
- Do EC turns by good visibility, on the slopes that are not too crowded.
We are guaranteeing only the board against craftsmanship and material defect: not against breakage due to snowboarding accident. It means we will not warranty boards that have been damaged because the nose got stuck into a turn making it stick into a hole and all similar cases. Any board will break when put on stress over its physical limits, so it's a matter of taking great care instead of blaming things! We are of course taking care of other warranty issues (cosmetic, small delams etc.) in case they happen.
After the feedback of this season here is what we suggest:
- Take a personal insurance.
- Adapt your EC technique to the conditions of your ride and to your level (we never break or damage boards, why should you!)
- Try to avoid heavy spring snow: extremecarving tends to dig deep, and the nose can easily get stuck in the snow. EC is better practiced on hard or cold snow: spring snow requires a more versatile board with more forgiveness!
Again, thank you for this thrilling season
The Swoard team
Let me put it another way. Have you (the users of 3D and 2D) improved your general carving and specific EC abilities since you got your Swoard 
Observing the ones that bought Swoard this season here in Oslo everybody has improved substantially with the Swoard. Even at the age of over 60 (a couple of us) we do the laid heel and front turns on pretty steep slopes. We have used Swoard in almost any kind of snow conditions, hard and icy snow, hard pack, hero snow, slushy spring snow and even off-piste in not too deep powder. Swoard works excellent. But as Nils said, it is important to adjust the riding style to the conditions and not lay down when it is too soft or lumpy 
and above 190 cm), so I don't really have the right to talk about its qualities. 
